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FieldConnect
FieldConnect is an intuitive, easy-to-use field service mobilization solution. The total solution can be installed and setup within a couple of hours and seamlessly interfaces with your Sage Timberline Office service management installation. The solutions include FieldAccess, FieldDirect and FieldLocator.
Specific business issues that are addressed by FieldConnect include:
Eliminating paper and easing dispatcher duties
Real-time communications between all service stakeholders: customers, technicians and dispatchers
Enhancing customer satisfaction
More timely response combined with self-service equals happier customers
Regulatory compliance
Having complete information at your fingertips not only for audit purposes but in the event a customer wants to resolve an invoicing issues
